ADD-ON SERVICES

Maha Abhishek Puja at Badrinath ji– INR 4,300/person.

The total amount has to be paid in cash to the Bhakti Route representative at Dehradun/Delhi so that we can arrange and book the Puja in advance on behalf of each passenger.

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Note –Maha Abhishek Puja will not be included in our package or billing cost, since the total amount for the same goes directly to Badrinath ji Mandir Samiti.

Rudra Abhishek Puja at Kedarnath ji – INR 6,500 for 05 people.

The total amount has to be paid in cash to the Bhakti Route representative at Dehradun/Delhi so that we can arrange and book the Puja in advance on behalf of each passenger.

Arrangement of Rudra Abhishek puja will be done subject to the availability of rooms at Kedarnath-Top, as passengers will have to stay there overnight for the puja. Therefore, the additional charges towards the hotel stay will be extra chargeable.

Note – Rudra Abhishek Puja will not be included in our package or billing cost, since the total amount for the same goes directly to Kedarnath ji Mandir Samiti.

Disclaimer –Accommodation at Kedarnath-top is budget category, and there can be instances of complaints in regard to the hotel services &rooms. Furthermore, the temperature at Kedarnath-top may drop to sub-zero levels at night in Sep/Oct, therefore passengers are advised to take decisions keeping the same in consideration.

Booking of Scheduled/Non-Scheduled Flights or Train Tickets: Price on demand.

While our team takes care of your entire Chardham tour, they can also assist you in the booking of air/train tickets to Dehradun.

Extra Night Stay at Dehradun: Price on demand.

For an additional night stay at Dehradun, our team can take care of your hotel bookings. FYI, we arrange hotels at the most attractive rates you can get.

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Haridwar, Rishikesh or Mussoorie Day-trip: INR 6,000 for up to 06 passengers.

On your date of arrival or departure, our team can arrange transportation for Mussoorie, Rishikesh or Haridwar day trip from Dehradun.

IMPORTANT GUIDELINES FOR GUESTS

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• Carrying of AADHAR/PAN CARD is a must for all Indians, and a passport is required in the case of foreign nationals

• Available Hotel properties at Yamunotri and Kedarnath are non-star category and the stay is arranged at best among them. The food served is pure vegetarian. Also, hotels are subject to sudden change, due to unavoidable circumstances

•  All temples in the Chardham sector are located at high altitudes & passengers are advised to carry their own medication. Passengers are also advised to carry heavy woollen clothing with them since during evening & night the temperature drops drastically.

• Weighing at the time of boarding the helicopter is a must since the company shall not allow boarding in case the total weight exceeds the weight limitation of the helicopter. And, due to the same reason, in case of more than 01 available aircraft, we reserve the right to shuffle passengers between helicopters to manage the right weight of helicopters for safe flying in the hills.

• Guests are advised to kindly keep their daily-use medical kits with them, during travel. Apart from this, woollen clothes are a must, as it gets quite cold at Kedarnath-top at night.

• Passengers may be divided into 2 groups while changing the helicopter at Kedarnath/Guptkashi shuttle depending on their body weight.

• Property at Dehradun 4* rest place is basic but best in the region as it is a remote area

• Please share your actual body weight at the time of Booking. Your body weight will be measured before flying. The company have full rights to de-board a passenger in case the actual body weight exceeds the weight given by passengers. Kindly don’t share any assumed body weight.

TERMS & CONDITIONS

• Flying in hills is subject to many factors like delayed clearances from Air Force & Civil Aviation, VVIP movements, valley flying by Indian Air Force (NOTAM), bad weather, a sudden occurrence of technical snag in a helicopter, illness of flying crew or late reporting of the guests at the helipads.

• Any passenger weighing above 80 Kg, shall have to pay extra weight charges @ INR 500/kg for the excess weight, toward the extra weight charges against Palki  Yamunotri, & shuttle service Kedarnath  

• No money will be refunded in case the passenger is de-boarded due to the wrong given body weight.

• Your luggage will be strictly not allowed in the helicopter if it is found more than 5 KG at the helipad.

• Mobile Network:- (Kharsali; Airtel, BSNL) (Harsil; BSNL) (Kedarnath; BSNL) (Badrinath; Airtel, BSNL).

• Our company shall not be liable for any medical emergency on the ground to the party. Therefore, in your own interest, guests are hereby advised to kindly consult a doctor and get a medical check-up done, before commencing the yatra.

• Any donations, tips, pitthu & porter charges shall be borne by the guests only.

• CARRIAGE BY AIR ACT, 1972 Heli Services regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding the application of the carriage which is non-international. o The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by the passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

• NO AERIAL PHOTOGRAPHY Aerial Photography from Helicopter is illegal and punishable by law and photography at the helipad is strictly prohibited.

• INFANTS Infants below 2 years/12kg is carried free of charge. In case of verification of age, the ID proof/birth certificate of the child shall be checked

• HAND BAGGAGE ALLOWANCE Only one handbag weighing a maximum of 5 kg is allowed per passenger

       HELICOPTER WEIGHT LIMITATION

• Passengers would be taken on board depending on the load and temperature conditions. The pilot's call will be final. The maximum weight capacity of the helicopter is 430 kg (excluding baggage weight) at these destinations. All passengers on board must be within this limit. Hence, passengers are advised to provide us with their exact weights at the time of booking and carry baggage within the permissible limit.

DISPUTES

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• Disputes as to the legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Haldwani Jurisdiction.

PAYMENT TERMS

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• The booking has to be done in advance with a deposit of 50% of the Package. The full amount has to be deposited 15 days prior to the date of the journey.

• Rescheduling of booking to the next date will be done subject to availability and on payment of 10% of the cost. This will be permitted only if informed 7 days before the arrival date. In case the rescheduling is requested with less than 7 days to the arrival, then the booking would be treated as cancelled and a fresh booking will be given subject to availability

CANCELLATION/REFUND POLICY

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• If passengers wish to cancel their booking then they will have to pay the following cancellation charges -

•  More than 30 days before the departure date — 30% of the total amount

•  Between the 30th to 15th day before the departure date — 75% of the total amount

•  Up to the 15th day before the departure date — No Refund.

•  No show – No Refund.

•  Bad weather – Full refund toward the proportionate amount of the unutilized sector(s), minus INR 25,000 toward the flight preparation and ground arrangement charges. For Kedarnath settle service helicopter only refund INR 8000/- per person

BAD WEATHER SITUATION:

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• Our obligation toward this charter is up to the 4N/5D period of your Chardham yatra. Dehradun night stay is only a complimentary stay provided by us. The actual flying commences on day 02 of your tour.

• In case the journey is not finished within the stipulated time and passengers are not able to visit one or more Dhams due to bad weather conditions/technical reasons, then the company will try to visit all places within the stipulated time, by covering more than 02 dhams in one single day. Although if this is not possible then the liability of the company will be limited to refund (as mentioned in our cancellation/refunds policy) of unutilized sectors.

• If we are stuck in a bad weather situation on any particular day out of the 5 days, we will still try to finish the darshan on the next day. Suppose there is bad weather on the 3rd day, and we are unable to fly to Kedarnath then we will try to do both Kedarnath and Badrinath on the 4th day. In case it is not possible to visit any dham due to bad weather situation, we will refund proportionate money (as per the cancellation/refunds policy). This means that, if due for any reason we are unable to do 2 dhams then we will refund 40% payment (minus the flight preparation/ground arrangement charges).

• In case for 5 straight days, there is no flying due to bad weather/technical reasons, guests will be refunded a full refund toward the charter, minus the flight preparation charges (as per the cancellation/refund policy).

• Bookings will be accepted, only on acceptance of the above-mentioned terms and conditions by the guests. In case of bookings through a tour operator/travel agent, the same shall be applicable